Privacy policy

Privacy Policy

Last updated: 20.05.2026

At Laura Thomas Atelier, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use and share your information when you visit our website, place an order, sign up to our mailing list or otherwise interact with us.

By using this website, you agree to the practices outlined below.

Who We Are

Laura Thomas Atelier is an online art store offering fine art prints, framed artwork, canvas prints and original artwork.

For the purposes of UK data protection law, Laura Thomas Atelier is the data controller of your personal information.

If you have any questions about this policy, please contact:

Email: laura@laurathomasatelier.com
Contact Page: https://laurathomasatelier.com/pages/contact

Information We Collect

We may collect the following personal information:

Information you provide directly

When you place an order, contact us, or sign up to emails, we may collect:

  • name
  • billing address
  • shipping address
  • email address
  • phone number
  • payment information (processed securely by payment providers)
  • order details
  • any information you provide in customer service enquiries

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • browser type
  • device information
  • pages viewed
  • time spent on site
  • referring websites
  • cookies and similar tracking technologies

How We Use Your Information

We use your personal information to:

  • process and fulfil your orders
  • arrange production and shipping of your artwork
  • provide customer support
  • communicate with you about your order
  • send marketing emails (if you opt in)
  • improve website performance and user experience
  • analyse website traffic
  • show relevant advertising on platforms such as Facebook, Instagram, Google and other advertising networks
  • prevent fraud and maintain website security
  • comply with legal obligations

Who We Share Your Information With

We only share your personal information where necessary to operate Laura Thomas Atelier.

This may include:

Shopify

Our website is hosted by Shopify, which processes information including checkout, payments and website functionality.

Prodigi

To fulfil your made-to-order artwork, we share relevant order details with Prodigi, our print and fulfilment partner.

This may include:

  • your name
  • shipping address
  • product ordered
  • order details necessary for fulfilment

Prodigi uses this information solely for production and delivery purposes.

Klaviyo

If you subscribe to our mailing list, your name and email address may be processed by Klaviyo, our email marketing provider, so we can send updates, launches and promotional emails.

You can unsubscribe at any time using the link in our emails.

Advertising & Analytics Partners

We may use third-party services including:

  • Meta (Facebook & Instagram)
  • Google / YouTube
  • TikTok
  • Shopify analytics tools

These platforms may use cookies, pixels or similar technologies to help us:

  • understand website performance
  • measure advertising effectiveness
  • show relevant ads based on website activity

Payment Providers

Payments are processed securely by third-party payment providers. Laura Thomas Atelier does not store your full payment card details.

Legal or Regulatory Requirements

We may disclose information where required by law or to protect our business, customers or legal rights.

Marketing Communications

If you opt in, we may send you emails about:

  • new artwork launches
  • exclusive offers
  • studio updates
  • collection releases

You can unsubscribe at any time using the unsubscribe link in any email.

Cookies

Our website uses cookies and similar technologies to improve functionality, analyse traffic and support marketing activity.

These may include cookies used by:

  • Shopify
  • Klaviyo
  • Meta
  • Google
  • TikTok

You can manage cookie preferences through your browser settings.

International Data Transfers

Because some of our service providers operate internationally, your personal information may be processed outside the UK.

Where this happens, appropriate safeguards are used to protect your information in accordance with applicable data protection law.

Data Retention

We retain personal information only for as long as necessary to:

  • fulfil your order
  • provide customer support
  • meet legal, tax or accounting obligations
  • resolve disputes
  • improve our business

Your Rights

If you are based in the UK or certain other jurisdictions, you may have rights including:

  • access to your personal information
  • correction of inaccurate information
  • deletion of your personal information
  • restriction of processing
  • objection to certain processing
  • withdrawal of consent for marketing
  • data portability where applicable

To exercise these rights, please contact us.

Children’s Privacy

This website is not intended for children, and we do not knowingly collect personal information from children.

Third-Party Websites

Our website may contain links to third-party websites or platforms. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

Contact

If you have questions about this Privacy Policy or how your information is handled, please contact:

Laura Thomas Atelier
Email: laura@laurathomasatelier.com
Contact Page: https://laurathomasatelier.com/pages/contact